What is live, what is not

Marketing pages describe where the product is going. This page describes where it is today. If a capability is marked Planned, do not plan your operations around it and we will not bill you for it.

LiveBetaPlanned

Bookings, calendar, staff & room scheduling

Live

Create and manage bookings, assign therapists, rooms, chairs and equipment, track status history. In daily use.

Guest records, services, pricing

Live

Customer profiles, service catalogue with duration and price, treatment notes and preferences.

Branded website + booking page on a subdomain

Live

Same-day. Your site on a bestbalispas.com subdomain, ready to take bookings.

Custom domain, DNS and mailbox provisioning

Live

Domain registration, DNS and mailboxes are automated. Allow up to 72 hours for DNS propagation and up to 5 days for a transfer from another registrar — those delays are outside our control.

Google Calendar mirroring for staff

Beta

Each staff member connects their own Google account. Works today; edge cases around recurring events are still being tightened.

Two-factor authentication by SMS

Beta

Enrolment and login challenge are wired up; Indonesian sending number is being finalised.

AI chat widget with live translation

Beta

Answers guest questions and translates conversations. Replies can be reviewed before sending. We recommend supervised use while we tune it for your service list.

WhatsApp, Messenger and SMS in one inbox

Planned

Each channel needs its own provider approval. WhatsApp Business verification typically takes 1-3 weeks and requires your business documents. Not billable until your channel is connected.

Online card payments and deposits

Planned

Merchant onboarding is in progress. Bookings and deposits can be tracked today and settled by transfer. See the payments page.

Voice agents and phone answering

Planned

Not available. Do not plan around it.

Website snapshot and redesign variations

Beta

We can capture your current site and produce layout variations for review. Output quality varies with the source site.

Existing customer data import

Beta

CSV import works. Messy spreadsheets and WhatsApp exports need a manual pass from us first.

About “live in one day”

Same day is realistic for a branded site, booking page and mailboxes on a subdomain we control. A move involving your own domain, an email migration, merchant onboarding, WhatsApp approval and an existing customer import depends on third parties and takes longer — usually one to three weeks. We tell you which of the two you are before you pay.